Refund policy

Refunds and Returns

At Mike Keefe Photography, I want you to be 100% satisfied with your print. If your order arrives damaged or has a printing defect, please contact me so I can make it right.

Returns and Exchanges

I do not accept returns or exchanges for changes of mind, incorrect size selections, or material preferences. Please review your selections before placing your order. If you need help choosing a size or finish, I’m happy to answer questions before you purchase.

Damaged or Defective Prints

If your print arrives damaged or has a defect, please contact me as soon as possible through the website’s Contact page. Include your order number, a description of the issue, and clear photographs of the print and packaging. Please retain the packaging until the issue is resolved.

I will work with you and my fulfillment partner to resolve the problem through a replacement, refund, or another appropriate solution. You will not be responsible for the cost of correcting a confirmed printing defect or shipping damage.

Order Changes and Cancellations

Once an order has been submitted to my fulfillment partner, I cannot change or cancel it. Please double-check your print selection, size, material, and shipping address before completing checkout.

If you notice a mistake, contact me immediately. I will help if the order has not yet been submitted, but changes and cancellations are not guaranteed.

Questions or Concerns

Please reach out through the Contact page with any concerns about your order. I stand behind my photography and will work with you to resolve any defect or shipping damage.

This policy does not limit any rights you may have under applicable consumer protection laws.