Shipping policy
Shipping Policy
At Mike Keefe Photography, each print is made to order and shipped directly by our fulfillment partner. Please allow time for both printing and delivery when placing your order.
Processing and Production
Printing typically takes 3–7 business days before your order ships. Business days are Monday through Friday, excluding holidays.
Production and delivery may take longer during peak seasons, especially around the holidays. Please order early if your print is intended for a gift or a specific occasion.
Free Standard Shipping Within the United States
We offer free standard shipping to addresses within the United States.
Transit time varies by destination, print size, material, and carrier. Printing time is separate from shipping time. If you need your print by a particular date, please contact us before purchasing to discuss the estimated timeline.
Expedited Shipping
Expedited shipping is available for an additional charge. The cost varies based on the size and material of your print. Please contact us before ordering to confirm pricing and availability for your selection.
Expedited shipping speeds up transit, not the printing process. With production typically taking 3–7 business days, an expedited order may still take up to 10 business days from purchase to arrival under typical conditions.
This is an estimate, not a guaranteed delivery date. During peak seasons, including the holidays, production and delivery may take longer than 10 business days.
International Shipping
We ship worldwide. International shipping charges are paid by the customer and can vary significantly based on the destination, print dimensions, and material.
International customers must contact us before purchasing so we can provide an accurate shipping estimate and explain how to complete the order.
Please include your destination country and postal code, the photograph you wish to purchase, and your preferred size and material.
International shipments may be subject to customs duties, import taxes, or handling fees. Unless expressly included in your quote, these charges are separate from shipping costs and are the customer’s responsibility. Customs processing may also affect delivery times.
Shipping Addresses and Order Changes
Please review your shipping address and product selections carefully before completing your purchase.
Once an order has been submitted to our fulfillment partner, we cannot change the shipping address, print selection, size, material, or shipping method. If you notice a mistake, contact us immediately. We will help if possible before submission, but changes are not guaranteed.
Delays, Missing Orders, or Shipping Damage
If your order is delayed, appears lost, or arrives damaged, please contact us through the website’s Contact page with your order number.
For damage, please include clear photographs of the print and packaging, and retain the packaging until the issue is resolved. We will work with you and our fulfillment partner to make it right at no additional cost for confirmed shipping damage.
If we cannot ship within the promised or legally required timeframe, we will notify you and provide any cancellation or refund options required by applicable law.
Questions Before Ordering
For expedited shipping quotes, international shipping estimates, or help with a delivery deadline, please contact Mike Keefe Photography through the Contact page at mikekeefephotography.com before purchasing.